ORDERING & DELIVERY

Ordering...

Ordering your child’s school uniform should be easy and hassle free which is why Schoolwear For Less offer safe and secure online ordering with delivery direct to your door.

By using our online service you will get:

  • Durable, high quality and affordable uniform with your school’s logo (where appropriate)
  • All your uniform from one place
  • Simple online ordering (with debit/credit card) or by cheque
  • Fast, trackable delivery to your chosen address

If we are not currently an authorised supplier for your school, please contact our Customer Support Team on 0845 600 7377 to express an interest in your school joining us.

Tracking my Order...

You can track your order from being placed to delivery. To track your delivery all you need to do is login to your account and select “My Orders”. Then click 'View Details' of the order you want to track. Your order will have one of the following status:

Incomplete Payment – something has happened at the payment stage – please contact us.
Awaiting Payment – you have selected to send your order by post with a cheque attached. When we have received your payment we move it to the processing stage.
New Order – your order is in the system and all OK.
Processing – we have accepted your order.
Picking – your order has been passed to the warehouse for picking.
Production – your order is in the production queue waiting to have the logo applied.
Awaiting Dispatch – your order is in our goods out area waiting for the courier to collect.
Dispatched – your order has been dispatched and on its way to you.
Cancelled – you have contacted us and asked for your order to be cancelled.

All orders received are made to order as we carry plain stocks and then embroider or print the school logo as required.

FREE Delivery...

Orders placed by the SCHOOL have FREE delivery for orders of 8 garments and over. Orders less than 8 garments are subject to a delivery charge of £4.95 inc. VAT.

Orders placed by PARENTS have FREE delivery for orders of £50 (ex VAT) and over. Orders less than £50 (ex VAT) are subject to a delivery charge of £4.95 inc. VAT.

Delivery...

We aim to deliver orders to UK mainland addresses within 14 to 21 days (excluding bank holidays) of placing your order. We do our best to get your schoolwear to you as soon as possible and as a result some orders may arrive earlier.

Some schools elect to allow parent orders to be delivered to school free of charge. If you are a parent and select our direct to school delivery service please note that orders are amalgamated with others on a fortnightly basis, therefore you should allow an additional 14 days on top of our usual service for delivery to your school. In addition these orders cannot be delivered during school holidays.

To track your parcel or to change delivery instructions or communicate with the delivery company regarding your parcel please click on the parcel number either in your despatch confirmation email or on the order details in the “My Orders” section on the website, this will take you to the couriers website.

If sent by Royal Mail your postman will attempt one delivery and will leave you a card so that you can contact them and arrange a redelivery or to collect it from your local Royal Mail depot.

Schoolwear items supplied are subject to availability of stocks at the date of your order. If you are ordering more than one item, your schoolwear may be sent to you in instalments if certain items are out of stock.

In no event shall we be liable for any damages or penalty for any delay in delivery.

Force Majeure...

We shall not be liable to you for any delay in, or failure of, performance of our obligations under our Terms and Conditions arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.

Payment...

We accept payment by Credit Card, Charge Card, Debit Card or by Mail Order using the schoolwear order form issued to your school with a cheque attached as payment. We shall not process any orders until we receive confirmation of payment.

The prices for schoolwear at the checkout stage are inclusive of VAT.

Your payment card is debited at the time of placing your order and sometimes a password may be asked for by your bank to verify your order. This is an additional security measure requested by your card provider.

All transaction information passed between our website is encrypted using 128-bit SSL certificates. No card holder information is ever passed unencrypted and any messages sent to our servers from our payment service provider are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing we pass to our payment service provider can be examined, used or modified by any third parties attempting to gain access to sensitive information.


We are a disabled friendly employer
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Employee Ownership Association
Schoolwear Assocation